Frequently Asked Questions

Everything you need to know about your Sirius Dice order.

What materials are used in Sirius Dice jewelry and accessories?

We use premium materials including hypoallergenic surgical steel, sterling silver, and high-quality resin to ensure durability and comfort for everyday wear.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 10-21 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they arrive damaged.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How should I care for my items to prevent tarnishing?

To maintain the shine of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your items in a cool, dry place when not in use.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.